ShelfOptimaShelfOptimaSign In

Privacy Policy

Last updated: December 28, 2024

1. Introduction

Monark Solutions ("we," "us," or "our") operates the ShelfOptima platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Retail Shelf Management System.

By using ShelfOptima, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

We collect information in the following ways:

Information You Provide

  • Account registration information (name, email, password)
  • Business information (company name, address, industry)
  • Product data and pricing information you upload
  • Planogram and store layout configurations
  • Payment and billing information
  • Communications with our support team

Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent activities
  • Personalize and improve your experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our Services
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at info@shelfoptima.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: