ShelfOptimaShelfOptimaSign In

Terms of Service

Last updated: December 28, 2024

1. Introduction

Welcome to ShelfOptima. These Terms of Service ("Terms") govern your access to and use of the ShelfOptima platform and services ("Services") provided by Monark Solutions ("we," "us," or "our").

Retail Shelf Management System. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

ShelfOptima provides a comprehensive retail shelf management platform that includes:

  • Planogram design and management tools
  • Electronic shelf label (ESL) integration and management
  • Product catalog and pricing management
  • Store format configuration
  • Label template creation and customization
  • API access for third-party integrations

3. Account Registration

To access certain features of our Services, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services to transmit harmful or malicious code
  • Resell or redistribute the Services without authorization

5. Subscription and Payment

Some features of ShelfOptima require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees as described in the pricing plan
  • Provide valid payment information
  • Authorize recurring charges for subscription renewals
  • Accept that fees are non-refundable except as required by law

6. Intellectual Property

The Services and all content, features, and functionality are owned by Monark Solutions and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any data you upload to the Services.

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Monark Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

9. Termination

We may terminate or suspend your account and access to the Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at: